Pricing

1. What I promise

1. 1.1. If the total yearly savings identified in the audit report, calculated under sections 4 and 5, are lower than the net audit fee, I refund the full amount you paid for the audit, including any VAT charged.

2. 1.2. What counts is what the report identifies, not what you implement. You do not have to implement anything.

3. 1.3. You keep the report after a refund and may use it for your business.

2. Who it is for

1. 2.1. The audit and the guarantee are for businesses only. I do not contract with consumers.

2. 2.2. If you are a sole trader and, under Polish law, the contract has no professional character for you (art. 385⁵ of the Polish Civil Code, art. 7aa of the Polish Consumer Rights Act), you also have the rights those provisions give consumers, in particular protection against unfair terms and the right to withdraw from a distance contract. These terms do not limit those rights.

3. Threshold: AWS bill from USD 800 a month

1. 3.1. The guarantee applies if the average monthly cost of the AWS accounts in scope, calculated under sections 4.2 and 4.5 over the base period (4.1), is at least USD 800 net.

2. 3.2. I check the threshold before we sign, from a Cost Explorer export or a screenshot you send me, and we record the result in the contract. If the threshold is not met, I tell you before signing and the contract states that the guarantee does not apply. I will not rely on the threshold later to refuse a refund.

4. How I calculate savings

1. 4.1. Base period. The 3 full calendar months before the month in which we sign the contract. I use the average monthly cost of each service and resource over that period.

2. 4.2. Base cost. The cost you actually bear: after the discounts in your AWS agreement (for example EDP or PPA) and taking into account the Savings Plans and Reserved Instances you already hold (in Cost Explorer: net amortized cost, or amortized cost if you have no negotiated discounts). I do not deduct promotional credits or refunds, and I exclude taxes. Credits are excluded because they expire and the savings should hold after they do.

3. 4.3. Prices after a change. The public AWS price for your region on the report date, less any discounts in your AWS agreement that will apply to that service.

4. 4.4. Monthly and yearly amounts. For each recommendation I state the monthly amount and how it was calculated: the resources concerned and the cost before and after the change. Yearly savings = monthly amount × 12, rounded to whole units of the currency.

5. 4.5. Exchange rate. Savings are calculated in the currency of your AWS bill. To compare them with the fee in euro, I convert both at the National Bank of Poland (NBP) average rate, table A, of the last business day before the report date. The threshold (3.1) is in US dollars; a bill in another currency is converted at the NBP average rate of the last business day before the check (3.2).

6. 4.6. No double counting. Changes that affect each other are calculated in order, each from the state after the previous ones:

   1. removing unused resources;
   2. changing size, type and processor architecture;
   3. configuration, storage class and data lifecycle changes;
   4. new Savings Plans and Reserved Instances last.

   If two recommendations exclude each other (only one can be implemented), only the one with the lower amount counts towards the total.

7. 4.7. Savings Plans and Reserved Instances. The saving is the on-demand cost of the covered usage minus the cost of the commitment, both over 12 months. I only count a commitment for usage no higher than the steady minimum in the base period, after the changes in 4.6 steps 1–3. If I recommend a commitment longer than one year or with an upfront payment, for the guarantee I count it as if it were a one-year, no-upfront commitment. Commitments you already hold do not count as new savings. If you tell me before the audit that you are considering leaving AWS within 12 months, I do not recommend or count new commitments.

5. What does not count

The total in 1.1 does not include:

1. a) estimates from moving services to another provider (for example Hetzner or OVH), which the report shows separately;

2. b) changes that reduce production availability or resilience, backup coverage or security below the current level, unless you told me before the audit that this is acceptable;

3. c) removing or shrinking resources that you told me before the audit are needed;

4. d) changes you are already implementing or have planned and told me about before the audit started;

5. e) one-off savings that do not reduce the monthly cost;

6. f) promotional credits, AWS refunds, taxes and third-party software charges from AWS Marketplace;

7. g) price changes that AWS makes independently of your actions;

8. h) accounts and services outside the audit scope in the contract.

6. Your part, and what happens if it does not work out

1. 6.1. Within 5 business days of signing, you give me read-only access to the accounts in scope (an IAM role, or Cost Explorer and Cost and Usage Report exports).

2. 6.2. If access comes later, the report deadline moves by the length of the delay. The guarantee still applies.

3. 6.3. If I do not receive access within 30 days of signing, either of us may withdraw from the contract by e-mail within the following 14 days. I then refund the fee paid.

4. 6.4. The account scope changes only by e-mail agreement of both parties, together with the price. The guarantee then applies to the new scope and price.

7. If you disagree with the calculation

1. 7.1. Within 30 days of receiving the report you may challenge specific items by e-mail and say why.

2. 7.2. Within 7 business days I recalculate them under sections 4 and 5 and reply with the calculation. Items that cannot be calculated with this method do not count towards the total.

3. 7.3. If the recalculated total is lower than the net audit fee, I refund you under section 8.

8. How to claim and when I pay

1. 8.1. Send an e-mail to the address we correspond with (jacob@codelevel.pl) within 30 days of receiving the report.

2. 8.2. I refund by bank transfer to the account the payment came from, in the invoice currency, within 14 days of your claim, or within 14 days of sending you the recalculation under section 7.

3. 8.3. I issue a corrective invoice for the refund. Our e-mail exchange (your claim and my confirmation) records the agreed refund terms.

9. One refund per 12 months

1. The guarantee covers the first audit of the same AWS accounts in any 12-month period. If you order another audit of the same accounts within 12 months of the report, the guarantee does not cover it. I will say so before you sign for the second audit.

10. Contract and law

1. 10.1. These terms form part of the audit contract. If the contract says otherwise, the contract prevails, but it will not make these terms less favourable without an express clause that I discuss with you before signing.

2. 10.2. The contract is governed by Polish law.